To help you with your business.
Visa and MasterCard have specific rules for accepting their credit cards. Use the links below to learn more about their rules.
Visa® Rules (PDF)
Visa® Card Acceptance Guidelines (PDF)
MasterCard® Rules (PDF)
Learn how chargebacks occur, various reason codes, timelines and more in the Visa and MasterCard Chargeback Guides:
Visa® Chargeback Guidelines (PDF)
MasterCard® Chargeback Guide (PDF)
Visa and MasterCard define fees merchants pay to financial institutions for accepting their cards. The links below include the current fees as published by Visa and MasterCard. Learn what is necessary for a transaction to qualify for a specific fee.
Visa® & Interlink Interchange Fees
MasterCard® Interchange Rates (PDF)
Visa provides additional tips specifically for restaurants:
How-To's for Restaurant Owners and Managers (PDF)
Need signage? Access the websites below to obtain signage or supplies from Visa, MasterCard, Discover and American Express: (If you are a OnePoint merchant, please call your Regional Servicing Team for supplies.)
Announcements from Heartland:
Heartland Launches New American Express Card Acceptance Program for Small Merchants