Lodging Solutions

With Heartland, your transactions are processed on the industry’s only end-to-end, state-of-the-art processing platform for brick and mortar merchants. We continually develop new technologies that enhance your operations and accommodate your hotel’s changing needs.

With Heartland Card Processing^SM, you benefit from:

• Best-in-class data security with Heartland’s E3™ end-to-end encryption solution designed to protect data from the moment a card is swiped at check-in
• Fair pricing and full disclosure of fees and agreement terms
• Clear, easy-to-read statements that eliminate confusing and misleading fees
• Improved cash flow through real-time processing and quick authorizations
• Fully integrated terminals and software that work with your systems

A virtual terminal that quickly processes credit and debit card transactions over the internet using any PC or laptop, Heartland Connect is simple to install and easy to use. All transactions are processed on our proprietary technology platform — so you don’t pay gateway fees and can save money on every one. Plus, each transaction is protected by Heartland’s state-of-the-art security systems. Authorizations are done quickly, so you get fast access to your funds.

Heartland WebConnect provides all of the features of Heartland Connect — with the added benefit of enabling your guests to make room reservations and other purchases directly from your website. It’s an easy, fully integrated, economical way to provide your hotel guests with an online payment experience.

There are two ways you can increase revenue: acquire new guests and motivate existing guests to spend more. At Heartland, we help you turn gift cards into powerful marketing tools that increase revenue, promote your hotel and expand your customer base through innovative and proven techniques. Our programs are flexible and easy to implement so you can start providing these value-added offerings quickly.

Heartland Gift Marketing^SM helps you:

• Market your hotel through joint promotions with other local businesses
• Leverage traditional gift cards to create word-of-mouth marketing
• Develop loyalty programs by turning gift cards into reusable, stored-value cards
• Reward guests with real-time promotions that entice them to come back more often and spend more when they do
• Promote your program with ongoing marketing support
• Discover the return on investment gift marketing can provide your hotel

Heartland’s proprietary technology and cashless readers enable your guests to purchase products more easily. The easier it is for consumers to spend … the more they buy. Capitalize on this opportunity with state-of-the-art solutions that manage the small-ticket payments cycle from start to finish … whether your hotel is big or small.

Our systems integrate fully with your existing property management software so purchases post instantaneously to each customer’s bill, giving you up-to-the-minute reporting that can help you better manage your hotel. And, by billing these purchases directly to their accounts, you can enhance your guests’ experience while making the checkout process fast and convenient.

With Heartland’s room key payments solutions, you get:

• A boost in revenue from making spending easier for your guests
• Easy, quick installation and continued use of your existing hotel property management system
• A secure, encrypted connection on your existing LAN or WiFi network
• Up-to-the-minute reporting
• A more convenient way for guests to sign for all charges at checkout

With Heartland Check Management^SM powered by transmodus^®, you can:

• Scan and deposit checks into any bank at your convenience anytime
• Improve your cash flow by having your funds credited to your account as soon as the next weekday morning
• Verify bad checks so they don’t enter your system
• Receive automatic alerts that identify duplicate, damaged and invalid checks
• Initiate check recovery activities automatically
• Recover bad check funds efficiently with a paperless, automated recovery program that files eligible items directly with your local prosecuting attorney’s office — where available
• Operate efficiently through seamless integration with your accounting software package*

* Heartland’s check management system integrates with most accounting software packages.

Plus, your employees can benefit from Heartland’s PayAdvantage Visa^® Prepaid Card, which allows them to deposit their entire paycheck — or portions of it — directly onto the card to pay bills easily, budget effectively and eliminate check-cashing fees. The card offers your staff immediate access to their funds, frees them from the burden of processing paychecks — and saves you money by minimizing the costs associated with paper checks.

Count on Heartland Payroll Services to deliver:

• Comprehensive, customizable payroll capabilities
• Payroll automation that frees you to concentrate on your guests — and your hotel’s operations
• Web-hosted access to your payroll anytime via SSL-encrypted and secure internet technology
• Online access so your employees can view their pay stubs
• Robust reporting for better business analysis
• No fees for deletions or additions of employees
• Remote check and report printing at your convenience
• Tax specialists on staff who ensure processing and filing compliance of your payroll-related taxes
• An automated general ledger interface that electronically imports payroll information directly into your accounting application — and provides free data access to your accountant
• Dedicated, skilled account representatives for speedy response to inquiries and extended,
  US-based customer service hours