Heartland's Online Merchant Center


Click on any of the menu items above for a more detailed look at what's available.
Click the Heartland logo re-start the demo.

Click the menu selections at the left to see sample reports.
  • Detail - Basic information about your business, your Heartland Relationship Manager's contact information, pricing, fees and other helpful information.
  • Deposits - A detailed list of your processed and settled deposits including card type, number and amount of debits and number and amount of credits.
  • Fees - A report of any fees related to your account such as setup and monthly fees related to the Merchant Center, etc.
  • ACH - Displays your ACH information for the last 6 months and represents the amount of money credited to or debited from your account electronically for fees based on your deposits.
  • Batches - Displays a list of your batches from the most to the least current for the last 6 months. A batch is a group of credit or debit transactions submitted by your business and may include Visa, MasterCard, Discover, Diners Club, JCB, and American Express transactions.
  • Statements - Displays a list of your statements. A detailed description of this information can be found by clicking on Vital Statement Help at the top of the page.
  • Equipment - Lists the "active" equipment that you own or are purchasing or renting from Heartland.
  • Chargebacks - Lists all of your chargebacks (customer disputes a credit card charge) and the reasons why these charges were disputed submitted since you started processing with Heartland.
  • Retrievals - Lists all retrievals submitted from the issuing bank to your business since you started processing with Heartland. A retrieval is a request by an issuing bank to supply proof that the charge is legitimate.
  • Merchant Analysis - Shows a graphical representation of your processing by month and what your average ticket was for the last 12 months.
  • Txn Finder - Allows you to search for a credit card transaction that has already processed, using the credit card number or the ARN (Automatic Reference Number assigned by the Card Association).
  • Heartland Check - Directs you to the CheckCenter's Merchant Support Center home page. All support and questions are handled directly by CheckCenter.