The Merchant Bill of Rights
You have the right to be treated right.
The cost of accepting card payments is likely one of the largest — and least understood — expenses your business incurs.
That's why Heartland Payment Systems created The Merchant Bill Of Rights. This public advocacy initiative educates business owners like you about fair credit and debit card processing practices. Proposed as an industry standard, it calls for the clear and straightforward presentation of card processing costs. It's purpose: to enable business owners who don't have the resources of large purchasing organizations to effectively manage their costs, determine which card processor best meets their needs and realize significant savings.
At Heartland, we believe you have the right to:
- Know the fee for every transaction — and who's charging it.
- Know the markup on Visa® and MasterCard® fee increases.
- Know all Visa and MasterCard fee reductions.
- Know all transaction middlemen.
- Know all surcharges and bill-backs.
- A dedicated local service representative.
- Encrypted card numbers and secure transactions.
- Real-time fraud and transaction monitoring.
- Reasonable equipment costs.
- Live customer support 24/7/365.
To learn more about your rights, visit MerchantBillOfRights.com and contact Heartland Payment Systems at 886.941.1HPS (1477) today.
