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Sales & Marketing Support
Heartland provides some of the finest and most comprehensive sales support in the industry including a staff of 24-by-7 support personnel, sales training, online support tools, trade shows, an extensive collection of printed collateral, on-going press releases, and the portfolio ARCHITECT, an informative monthly newsletter. Combined with our highly competitive compensation program, these support activities and technologies allow you to be an informed, consultative resource to your prospective customers.
Sales Support
Heartland's Service Center (HSC) provides you and your customers with the best possible sales support. For Relationship Managers, HSC acts as a liaison between you and the rest of the operations center personnel to answer questions related to any aspect of your merchant's account or processing data. They also help you monitor application status and research any issues related to pending applications. In addition, HSC personnel help train and troubleshoot any hardware questions related to terminals, error messages, etc. You are part of a very successful team of support personnel, Division Managers, Territory Managers and trainers who all work together to deliver high-quality products and services to our customers.
the portfolio ARCHITECT
Heartland's monthly internal newsletter educates, informs, and entertains Heartland's nationwide network of Relationship Managers.
You will discover lots of success stories, find out about new offerings, learn rewarding sales tips and be kept up to date on incentive programs. It's the best way to keep up with news about your Teammates.
Pamphlets & Brochures
Heartland offers a wide range of easy to read and understand pamphlets and brochures about our products and services.
These full-color brochures explain the benefits and features related to each of our vertical markets and product offerings. A great "leave-behind" with your future customer.
Advertising & Trade Shows
Targeted advertising in trade and industry publications helps you establish contacts with potential customers. Heartland also attends several national and regional trade shows to help develop leads and to introduce our products and services.
We are aggressive in our advertising and promotions to help keep Heartland and you highly visible in the minds of existing and future customers.
Press Releases
Rounding out Heartland's extensive marketing plan is a very active press release program. We are constantly seeking new ways to put the Heartland story in a wide range of publications.
Announcements include new products and services, new affiliations, new strategic relationships, etc...all designed to help you sell.
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