BusinessView is our secure, data retrieval and management information tool that provides 24 hour online access to your reporting and transaction information at your fingertips.
BusinessView Quick Start Guide
Below you'll find details of the latest updates from the Card Schemes.
Annual review of public keys
Deployment of contactless capable terminals
Display of the Contactless acceptance mark
Display of new verified by Visa brand mark on eCommerce sites
Display of vpay brand mark at eCommerce sites
High value payments are coming
Mobile Payments and the funding PAN
New Mastercard BIN range
Learn more about card processing, our policies and procedures by exploring the options below.
3D Secure Merchant Compliance Guidelines
Card Not Present Fraud Guide’
Fighting Fraud at Every Level
Fraud: Hints And Tips Guide
How To Process Fallback Paper Vouchers
Know the Risks
Our Complaints Procedure
Recovered Card Reward Form
Recurring Transactions Enquiry Service
Role of Schemes
Your Invoice Explained
The Discover Global Network is the third largest payments network in the world* with billions in spending power from high net worth, travelling cardholders with a worldwide presence. You will benefit from being connected to a powerful network of cards including Diners Club, Discover Card, BC Global card, DinaCard and RuPay. Explore the options below to learn more.
Discover Global Network Addendum and Operating Instructions
UnionPay is one of the largest bank card networks in the world, and the only one in China. It has more than 250 bank members, both in China and worldwide, and has 2.1 billion UnionPay cards currently in use. Its reach now extends into 83 countries outside China, making it the payment method of choice for Chinese buyers abroad. Explore the options below to learn more.
UnionPay Addendum and Operating Instructions
When you’re taking payment at a fixed sales counter, one of our desktop terminals may be exactly what you need. Their compact size means they take up the minimum amount of counter space, but they feature a large display and chunky backlit keys for ease of use. Explore the options below to learn more.
Contactless Reader (isT150) User Guide
iCT220 Quick Start Guide
iCT220 User Guide
iCT250 Quick Start Guide
iCT250 User Guide
P30 User Guide
Quick Start Guide - Ingenico EFTSEMi
Quick Start Guide Ingenico P30
Vx520 Quick Install Guide
Vx520 User Guide
Vx820 Quick Install Guide
Vx820 User Guide
Cards that run on the Discover Global Network include: Diners Club, Discover Card, BC Global Card, DinaCard and RuPay. This network opens up a huge opportunity for financial growth for your business. Explore the options below to learn more.
Here you will find Global Payments Resources and Documentation, including our Terms of Services, Merchant Operating Instructions, Your Invoice Explained Guide, Compliance Guidelines etc. The new versions of our Terms of Service and Merchant Operating Instructions feature navigation tools. Explore the options below to learn more.
Amex Card Acceptance Guide
Amex Terms & Conditions
HMRC Credit Card Sales Campaign
Merchant Operating Instructions
Terms of Service
Global Access @dvantage is a powerful, secure financial reporting and analysis tool that you can use to give yourself that important edge. Global Access @dvantage has been developed from our own systems, it provides you with access to up to 180 days worth of transactions, with a carefully devised and easy to use range of tools it allows you to zoom in from a wide-angle view, right down to the full details of an individual transaction. Explore the options below to learn more.
Global Access @dvantage Sell Sheet
Global Access Quick Start Guide 2013
Global Access @dvantage Quick Start Guide
Global Iris is a complete online payment service including both a merchant account and an online payment gateway solution giving you access to all sorts of payment processing options. Please visit the Global Iris Resource Centre for all the information you need to start processing payments using Global Iris.
Global Iris Sell Sheet
More and more businesses are finding a need for completely free-ranging card processing. Delivery companies, market traders, event organisers, mobile service organisations… the list is genuinely endless. Now, thanks to the General Packet Radio Service (GPRS) network, and our secure end-to-end processing systems, that freedom and flexibility is available to every business. Find out more about our mobile terminals by exploring the options below.
930G Quick Start Guide
Quick Start Guide - EFT930G
VX680 User Guide
VX680 Quick Install Guide
You’ll often see portable terminals in restaurants and bars, but these compact, convenient devices are appearing more and more among fashion and high-tech retailers. They’re great for freeing your staff to move among your customers, and to stay right with them throughout the sales process. Our portable terminals are robust, secure, and can include Contactless card processing if you need it. Find out more about our portable terminals by exploring the options below.
BEM User Guide
iWL220 User Guide
Quick Start Guide - Ingenico EFTBEMi
Quick Start Guide - Ingenico iWL2XX
The following stationery items are available to order and will be delivered free of charge by calling our helpdesk on 0345 702 3344* selecting the option for stationer.
Contactless Window Sticker
Generic Decal Double sided window
Small Square Decal
Telephone Authorisation Sticker
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one. You can return a product up to 30 days from the date of purchase. Any product you return must be in the same condition you received it and in the original packaging. Refunds will be processed within 14 days of items being received back in stock.
*Lines are open every day (except Christmas Day) between 8.00am and 11.00pm Monday to Saturday, 10.00am and 5.00pm on Sunday and between 10.00am and 4.00pm on public holidays.
Contactless terminals can put your checkouts into hyper-speed*. It’s available on purchases of up to £30, and allows your customers to speed up the checkout process by simply holding their Contactless enabled card close to the reader, no PIN is required. Find out more about our Contactless Terminals by exploring the options below.
iWL250 WIFI User Guide
*Contactless transactions take between 1-2 seconds. Transactions over IP take around 4 seconds and transactions over PSTN take 18-20 seconds
As one of the world’s largest issuers of credit and charge cards, American Express® processes millions of card transactions a day and could deliver additional value to your business. Explore the options below to learn more:
© 2018 Heartland Payment Systems, a Global Payments company (NYSE: GPN). All rights reserved.
Heartland Payment Systems is a registered ISO of Wells Fargo Bank, N.A., Concord, CA, and The Bancorp Bank, Philadelphia, PA.